General terms and conditions
1. scope of application
The following GTC apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.
The following applies to Germany: Consumers are acc. § Section 13 of the German Civil Code (BGB) applies to any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
For Austria: In the following terms and conditions, “consumer” means “consumer” within the meaning of the Consumer Protection Act (KSchG).
2 Contractual partner, conclusion of contract
The purchase contract is concluded with NutriPur GmbH.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German, English
We save the text of the contract and send you the order data and our terms and conditions by e-mail. You can view the text of the contract in our customer login.
4. delivery conditions
Shipping costs are added to the indicated product prices. You can find out more about the amount of shipping costs in the offers.
We deliver only by mail order. Unfortunately, self-collection of the goods is not possible.
5. payment
The following payment methods are available in our store:
Prepayment
If you choose payment in advance, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.
PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal services. Unless otherwise specified below, payment via PayPal does not require registration with PayPal. Further information can be found in the respective payment option and in the order process.
PayPal
In order to be able to pay the invoice amount via the PayPal payment option, you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.
PayPal can offer registered PayPal customers, selected according to its own criteria, additional payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find more information about this in your PayPal account.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been dispatched.
Purchase on account via PayPal
The purchase on account via PayPal requires an address and credit check and is made directly to PayPal.
Immediately by klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
6. warranty and guarantees
The statutory liability for defects applies. Information on any additional warranties that may apply and their exact terms can be found with the product and on special information pages in the online store.
7. code of conduct
We have subjected ourselves to the following codes of conduct:
8. agreement to use the Trusted Shops buyer protection
You can protect orders placed with us free of charge up to an order value of 100 euros via the buyer protection of Trusted Shops AG. In addition, Trusted Shops, together with a guarantor, offers a fee-based protection. The Trusted Shops Buyer Protection Conditions apply, which you can find here. Buyer protection is concluded by clicking on the correspondingly labeled button on the so-called Trustcard, which appears as a pop-up on the order thank you page after an order has been completed. In order to be able to offer you buyer protection, the Trustcard must access order data that is stored in the cache of your browser. Access is only local and no order data is transmitted to Trusted Shops before you have actively opted for buyer protection or have consented to the transmission of order data to Trusted Shops. If you have given your consent, a hash value of your e-mail address as well as the order number and order total will be transmitted to Trusted Shops. If you are already registered for buyer protection, your order will be automatically secured. If you are not yet registered for buyer protection, you can register via the Trustcard as described above. Information on data protection at Trusted Shops is attached to the buyer protection conditions linked above.
9. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The Federal Universal Arbitration Board at the Zentrum für Schlichtung e.V., Strassburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de is responsible.
GTC created with the Trusted Shops legal text editor
